Privacy Policy

Privacy Policy

Last updated: [Jan 30, 2026]
Tiano (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, company name, email address, phone number, shipping address.

  • Business Details: Product requirements, order history, or inquiries submitted via forms or email.

  • Website Usage Data: IP address, browser type, pages visited, and time spent on our website.

We only collect information that is relevant for business communication, quotation, and customer service.

2. How We Use Your Information

We use your data for the following purposes:

  • To respond to product inquiries and send quotations

  • To fulfill orders and manage logistics

  • To improve our website and services

  • To communicate with you about updates, new products, or order status

  • To comply with legal obligations (where applicable)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure.

Your data is stored securely, and access is limited to authorized personnel only.

4. Cookies & Analytics

We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us understand which pages are most useful to our visitors. You can disable cookies in your browser settings at any time.

We may use third-party tools like Google Analytics to track usage and performance.

5. Your Rights

You may request to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Delete your data from our records

To make a request, please contact us at eileen@tianochina.com.

6. Data Retention

We retain your information only as long as needed for business purposes, order fulfillment, legal compliance, or until you request its deletion.

7. International Transfers

As a global B2B company, your data may be accessed by our team members located outside your country of origin. We take all necessary steps to ensure your data is treated securely and in accordance with this policy.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page, and the “Effective Date” above will be updated accordingly.

9. Contact Us

If you have any questions, please email: eileen@tianochina.com

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